France
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Recent activity by France-
Hi Oyuki, Welcome to the Box Community! To confirm, did you try to share a link to other users however they are unable to access the documents on that link and cannot download? If you are trying t...
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Hey, Matt! I've reached out to the support team about this ticket and have asked them to CC your other email on the ticket, so you should receive a feedback from them soon. Best,
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Hi Ramis, Welcome to the Box Community! Can you try to uninstall Box Drive > restart your computer > reinstall Box Drive? To uninstall Box Drive: https://support.box.com/hc/en-us/articles/3600441...
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Hi Marco, I just want to make sure that I understand the issue, you can see this information (last modification, date, type and size etc) when you navigate to the Box Drive folder, however they do...
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Hi Matt, Welcome to the Box Community! I checked your ticket with support and it looks like the support representative handling the case has replied to your ticket. Can you check your email again ...
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Hi there, Apologies, it looks like the initial ticket I submitted did not go through so, I created a new ticket for you for this issue. Kindly check your email for details. Best,
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Hi there, Welcome to the Box Community! I wanted to check if you are still encountering the same issue with the Box Drive's system extensions in your Mac? I've seen users that were able to resolve...
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Hi Jeff, Welcome to the Box Community! The Box for office online integration requires that if you are an enterprise Box user, you must have a business Office 365 account to use this integration. I...
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Hi Marco, Welcome to the Box Community! To confirm, have these files been opened or cached previously? Can you try to Mark the folder where these files for offline use and see if that will allow yo...
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Hi Pamela, Welcome to the Box Community! Have you checked out this related article here, this may be related to the issue you encounter? Storage Usage Or File Count In My Account Is Incorrect T...