France

1. Community
2. Support Forum
3. Wrong free space

Hi Lorenzo, Welcome to the Box Community! Have you checked out this related article here, this may be related to the issue you encounter?  Storage Usage Or File Count In My Account Is Incorrect T...

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• France
• May 24, 2021 19:52
• 0 votes

1. Community
2. Support Forum
3. Changing a font colour to two difficult colours within one cell on a collaborated MS Excel File?

Hi Samantha, Welcome to the Box Community! This seems more of a Microsoft feature question rather than  Box. I suggest contacting Microsoft support to see how you can achieve this in an Excel file....

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• France
• May 24, 2021 19:50
• 0 votes

1. Community
2. Support Forum
3. Chrome - Share Link Doesn't Open On First Click

Hi there,  Welcome to the Box Community! Can you try these troubleshooting tips to see if help improve your users experience?: Can you try to clear cache and cookies for your browser. Here is an ...

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• France
• May 24, 2021 19:43
• 0 votes

1. Community
2. Support Forum
3. Symantec DLP detect Upload.box.com URL as risky site.

Hi there,  Welcome to the Box Community!   This would be something our Box Support team would like to look into and may require specific account information.    I've gone ahead and created a ticke...

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• France
• May 24, 2021 19:37
• 0 votes

1. Community
2. Support Forum
3. Directory to Box drive is an empty symlink

Hi Daria,  Welcome to the Box Community! Have you checked out this support article on "Configuring the Default Box Drive Folder Location": https://support.box.com/hc/en-us/articles/360043697454-Con...

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• France
• May 24, 2021 19:02
• 0 votes

1. Community
2. Support Forum
3. How to restrict access?

Hi there,  Welcome to the Box Community! Unfortunately, we don't currently offer the feature you asked about.    If this is something you would like to be able to do, I would highly recommend subm...

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• France
• May 24, 2021 18:44
• 0 votes

1. Community
2. Support Forum
3. Need to change phone number to be able to sign in

Hi there,  Welcome to the Box Community!   This seems like an issue that requires some account specific information. To help you on this, I've submitted a case to our Product Support on your behal...

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• France
• May 21, 2021 19:22
• 0 votes

1. Community
2. Support Forum
3. List View

Hi Eric, Welcome to the Box Community! If you want to switch to list view, you have to click the squares icon to show the files in a list format as seen in this sample image:   Thanks for your par...

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• France
• May 20, 2021 20:01
• 0 votes

1. Community
2. Support Forum
3. Viewing eml files in Box

Hi Kamran,  Welcome to the Box Community! EML files are not supported by Box preview. You may check on this link, https://support.box.com/hc/en-us/articles/360043695794-Viewing-Different-File-Types...

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• France
• May 20, 2021 19:47
• 0 votes

1. Community
2. Support Forum
3. cancel account

Hi there,  Welcome to the Box Community!   Sorry to hear about the issue in cancelling your account. This will require our Cancellations team to work directly with you so I went ahead and created a...

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• France
• May 20, 2021 19:31
• 0 votes