France

1. Community
2. Support Forum
3. Can't upload to folders

Hi Elfyn,  Welcome to the Box Community! This is definitely not expected, if you have been granted an Editor permission into a folder, you should be able to upload into it. This would be something ...

• View comment
• France
• April 08, 2021 19:32
• 0 votes

1. Community
2. Support Forum
3. Cancel additional storage

Hi Phil,  Welcome to the Box Community! You may follow the steps in this article on how to cancel your Box account: Canceling Your Box Account You may also email cancel@box.com or if you are having...

• View comment
• France
• April 08, 2021 19:24
• 0 votes

1. Community
2. Support Forum
3. GCM scope

Hi there,  Welcome to the Box Community! This will require our Box Support team to work directly with you so I've gone ahead and created a new ticket for you. Please check your email for details an...

• View comment
• France
• April 08, 2021 19:13
• 0 votes

1. Community
2. Support Forum
3. Termination

Hi Cynthia,  Welcome to the Box Community! You may follow the steps in this article on how to cancel your Box account: Canceling Your Box Account You may also email cancel@box.com or if you are hav...

• View comment
• France
• April 07, 2021 18:27
• 0 votes

1. Community
2. Support Forum
3. Error: File cannot be saved due to Sharing violation

Hi Si Yi,  Welcome to the Box Community!   This seems like it might be an issue that requires some account specific information, so I've submitted a case to Box Support on your behalf to help look ...

• View comment
• France
• April 07, 2021 18:24
• Edited
• 0 votes

1. Community
2. Support Forum
3. Import Shared Files in my account

Hi there,  Welcome to the Box Community! Unfortunately, there is no way to import these files shared to you via a shared link to your own Box account. You would have to download them and upload to ...

• View comment
• France
• April 07, 2021 18:16
• Edited
• 0 votes

1. Community
2. Support Forum
3. Files in Box Drive are not showing the most recent version available.

Hi there,  Welcome to the Box Community! Can you check if Box Drive is running in the task manager or activity monitor? You want to make sure that Box Drive is running on your computer to reflect t...

• View comment
• France
• April 06, 2021 21:01
• Edited
• 0 votes

1. Community
2. Support Forum
3. Box Drive Extension Failed to Load on Apple Mac Mini with M1 Chip

Hi All,  Just to give everyone a quick update here, we have released a Public Beta of Box Drive that is compatible with new Apple devices with M1 chips.   Any Box user can access this without signi...

• View comment
• France
• April 06, 2021 20:55
• 0 votes

1. Community
2. Support Forum
3. Box Drive Extension Failed to Load on Apple Mac Mini with M1 Chip - V2

Hi Zvi,  We have released a Public Beta of Box Drive that is compatible with new Apple devices with M1 chips.   Any Box user can access this without signing the Master Beta Agreement.  To find out ...

• View comment
• France
• April 06, 2021 20:53
• Edited
• 0 votes

1. Community
2. Support Forum
3. Apple M1 chip/Big Sur problem

Hi All,  Just to give everyone a quick update here, we have released a Public Beta of Box Drive that is compatible with new Apple devices with M1 chips.   Any Box user can access this without signi...

• View comment
• France
• April 06, 2021 20:54
• Edited
• 0 votes