France

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Recent activity by France Recent activity Votes
  • Official comment
    1. Community
    2. Support Forum
    3. Apple M1 chip/Big Sur problem

    Hi All,  Just to give everyone a quick update here, we have released a Public Beta of Box Drive that is compatible with new Apple devices with M1 chips.   Any Box user can access this without signi...

    1. Community
    2. Support Forum
    3. pagos

    Hi there,  Welcome to the Box Community! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to as...

  • Official comment
    1. Community
    2. Support Forum
    3. Empty Storage Space Problem

    Hi Mon,  Welcome to the Box Community! Have you checked out this related article here, this may be related to the issue you encounter?  Storage Usage Or File Count In My Account Is Incorrect The ...

    1. Community
    2. Support Forum
    3. Box ftp captcha

    Hi there,  Welcome to the Box Community! There is no way to disable this message and to clear the Captcha requirement, you need to follow as instructed and that is to go your account in Box.com  vi...

    1. Community
    2. Support Forum
    3. SSO Config

    Hi Jose,  Welcome to the Box Community!   This would be something our Box Support team would like to investigate with you and may require specific account information.    I've gone ahead and create...

    1. Community
    2. Support Forum
    3. Changes Don’t Save, Have to Create Copy

    Hi Alice,  Welcome to the Box Community!   This would be something our Box Support team would like to investigate with you and may require specific account information.    I've gone ahead and creat...

  • Official comment
    1. Community
    2. Support Forum
    3. Box Sync is unable to connect to Box even when internet is OK

    Hi Daliparthy, Welcome to the Box Community and thanks for your post in the forum! Have you checked out this support article on how to resolve this error message?: https://support.box.com/hc/en-us...

    1. Community
    2. Support Forum
    3. Box and the new MacBook Pro

    Hi Deirdre,  Welcome to the Box Community and thanks for your post in the forum! For any product feature request or suggestions, we recommend you post your idea on pulse.box.com for more visibilit...

    1. Community
    2. Support Forum
    3. Can't upgrade plan from Individual to Personal Pro

    Hi there,  Welcome to the Box Community! I'm sorry for the trouble you encountered when upgrading your account.  This will require our Billing team to work directly with you so I went ahead and cre...

    1. Community
    2. Support Forum
    3. Zoom files

    Hi Jeb,  Welcome to the Box Community! You can preview files in Box as long as they are support by Box Preview. Upon checking, MP4 video files can be previewed in Box but I do not see "MPA and VTT"...