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1. Community
2. Support Forum
3. Incorrect Storage (Script to correct)

Hi Eric, Welcome to the Box Community, I'm happy to help! The issue you encounter seems related to what is described in this article: Storage Usage Or File Count In My Account Is Incorrect I've r...

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• France
• December 13, 2022 21:15
• Edited
• 0 votes

1. Community
2. Support Forum
3. Change ownership

Hi Ricardo,  Welcome to the Box Community, I'm happy to help! This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving a...

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• France
• December 13, 2022 21:06
• 0 votes

1. Community
2. Support Forum
3. How can I display the folders size in space

Hi Mark,  Welcome to the Box Community, I'm happy to help! At present, the workflow you described is the fastest way to determine the size of a folder in Box, and the 'size column' is expected to s...

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• France
• December 13, 2022 21:05
• 0 votes

1. Community
2. Support Forum
3. Opening Box on Window 10, it says manually reset Box Drive.

Hi Aniruddha,  Welcome to the Box Community, I'm happy to help! Can you please follow the steps in this article to Manually reset your Box Drive?: To reset Box Drive on Windows 1. Exit Box Drive (...

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• France
• December 13, 2022 15:58
• Edited
• 0 votes

1. Community
2. Support Forum
3. Storage limit has been reached

Hi Stacy,  Welcome to the Box Community, I'm happy to help! The issue you encounter seems related to what is described in this article:  Storage Usage Or File Count In My Account Is Incorrect I'v...

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• France
• December 12, 2022 21:53
• 0 votes

1. Community
2. Support Forum
3. Upload freezes; doesn't upload all subfolders

Hi Robert,  Welcome to the Box Community, I'm happy to help! Please take a look at this article for some of out tips on issues with uploads to Box: https://support.box.com/hc/en-us/articles/3600441...

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• France
• December 12, 2022 21:52
• 0 votes

1. Community
2. Support Forum
3. SSO for Developer Account

Hi Paul,  Welcome to the Box Community, I'm happy to help! Please be advised that SSO is not supported for developer accounts. Only Box Business/ Enterprise accounts that are not in trial stage.Thi...

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• France
• December 12, 2022 21:22
• 0 votes

1. Community
2. Support Forum
3. missing files

Hi Bob,  Welcome to the Box Community, I'm happy to help! This would be something our Product Support team would like to investigate with you and may require specific account information.  I've gon...

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• France
• December 12, 2022 18:45
• 0 votes

1. Community
2. Support Forum
3. File Invite- Editing Access Has to be Updated Daily

Hi Britney,  Welcome to the Box Community, I'm happy to help! It sounds like the file is being unshared to you. Your edit access to a content should remain the same until the owner remove you from ...

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• France
• December 12, 2022 17:51
• Edited
• 0 votes

1. Community
2. Support Forum
3. Sharing Files With Protection: Potential investor

Hi Raja,  Welcome to the Box Community, I'm happy to help! You may create a Shared link of those documents to share to your  potential investors. A shared link is a unique URL that gives the recipi...

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• France
• December 12, 2022 17:19
• 0 votes