France

1. Community
2. Support Forum
3. Insufficient Space storage but it is not true

Hi Francesca,  Welcome to the Box Community! The issue that you encounter may be related to this article:  Storage Usage Or File Count In My Account Is Incorrect The next step will require you t...

• View comment
• France
• March 11, 2021 19:23
• Edited
• 0 votes

1. Community
2. Support Forum
3. Photo hosting service

Hi Ati,  Welcome to the Box Community! Box is a cloud system for storing contents, and offers online file sharing and content management services. If you are looking for the ability to embed files ...

• View comment
• France
• March 11, 2021 19:20
• 0 votes

1. Community
2. Support Forum
3. How to I cancel my trial account?

Hi Andrew,  Welcome to the Box Community! I went ahead and created a ticket for you for a Cancellations associate to help with your request.   Kindly check your email for details and updates.   Best,

• View comment
• France
• March 11, 2021 18:57
• 0 votes

1. Community
2. Support Forum
3. bug causes high CPU util when browser window resized smaller and folder pane contracts to icon view

Hi Shawn, Welcome to the Box Community!   This would be something our Box Support team would like to investigate with you and may require specific account information.    I've gone ahead and creat...

• View comment
• France
• March 10, 2021 22:20
• 0 votes

1. Community
2. Support Forum
3. NEED A REFUND

Hi Luis,  Welcome to the Box Community!   This seems like it might be an issue that requires some account specific information, so I've submitted a case to Box Billing support on your behalf.   You...

• View comment
• France
• March 10, 2021 21:05
• 0 votes

1. Community
2. Support Forum
3. Collaborator not getting verification email.

Hi Garrick,  Welcome to the Box Community! Has the collaborator checked her spam or other email folders? This seems like it might be an issue that requires some account specific information, so I'v...

• View comment
• France
• March 10, 2021 21:02
• 0 votes

1. Community
2. Support Forum
3. Bug or Feature ?

Hi Kyle,  Welcome to the Box Community! The Trash button will not be available to you if you are trying to delete a content that you do not own and you have not have permission to delete. Please ch...

• View comment
• France
• March 10, 2021 21:00
• 0 votes

1. Community
2. Support Forum
3. Changing/editing existing tag

Hi Barry,  Welcome to the Box Community! If you need to add or edit Tags of your contents in Box, please take a look at the steps in this article: https://support.box.com/hc/en-us/articles/3600441...

• View comment
• France
• March 10, 2021 20:50
• 0 votes

1. Community
2. Support Forum
3. "two Employees are intended to be deleted"

Hi Zuzana,  Welcome to the Box Community! Automatic removal of collaborators after a certain number of days can happen if the organization that owns the content have enabled and set Collaboration a...

• View comment
• France
• March 10, 2021 20:42
• 0 votes

1. Community
2. Support Forum
3. How do find all of the folders someone had access to that has previously left the company

Hi Brian,  Welcome to the Box Community! If the previous employees Box account is still on your managed user's list, you may run a Folders and Files report which lists all the content in one's Box ...

• View comment
• France
• March 10, 2021 20:11
• 0 votes