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1. Community
2. Support Forum
3. Any way to get all File Request links after copying to multiple folders (without having to manually copy each one!)

Hi Luke,  Welcome to the Box Community! At present, there is no feature where you can export all the File request links created on one's Box account.  There is an existing feature request in Box Pu...

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• France
• January 22, 2021 22:59
• 0 votes

1. Community
2. Support Forum
3. Box not working on new Macbook Air

Hi Lisa,  Welcome to the Box Community! Can you confirm if your Mac is running on  Apple’s New M1 Chip? If yes, at the moment, Box Drive is not supported on Apple devices running on the M1 chipset....

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• France
• January 22, 2021 22:42
• 0 votes

1. Community
2. Support Forum
3. ribbon missing when opening an excel file online

Hi Everyone,  Thanks for bringing this matter to our attention! We have received similar reports from a small number of users reporting the same issue that their Menu Bar is burred out when using E...

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• France
• January 22, 2021 22:54
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• 0 votes

1. Community
2. Support Forum
3. Change My Email

Hi Daniel,  Thanks for following up in here! First off, were you able to successfully add and verified your Secondary email on your account? You should have received a confirmation email when you a...

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• France
• January 22, 2021 19:43
• 0 votes

1. Community
2. Support Forum
3. Cancel Account

Hi Maureen,  Welcome to the Box Community! It seems you already have an open ticket with our Billing department for this request, please continue working with them and check your email for updates....

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• France
• January 22, 2021 19:34
• 0 votes

1. Community
2. Support Forum
3. Query about Concurrent sessions and Session Timeout

Hi Jagadeesh,  Thanks for following up! Correct, Box does not have the settings that will allow admin to limit concurrent sessions of a user logged in Box. Box does have a security feature called "...

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• France
• January 22, 2021 19:31
• Edited
• 0 votes

1. Community
2. Support Forum
3. MULTIPLE WORKSPACES ON DESKTOP APP?

Hi Lisa,  Welcome to the Box Community! At present, there is no option to switch from one account to another automatically in Box. If this is something you would like to be able to do, I would high...

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• France
• January 22, 2021 19:20
• 0 votes

1. Community
2. Support Forum
3. Control F not working

Hi Joan,  Welcome to the Box Community! Mac search tools, such as Spotlight, Finder search, tags , will not return search results from Box Drive as they are not support. You can use Box Drive's sea...

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• France
• January 22, 2021 19:16
• 0 votes

1. Community
2. Support Forum
3. I have some question of security logs

Hi there,  Welcome to the Box Community! Let me try to help answer your questions with the best that I can: 1. how long time to box logs remains on box web on 5uesrs? Can you clarify what you me...

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• France
• January 22, 2021 19:09
• 0 votes

1. Community
2. Support Forum
3. This shared file or folder link has been removed or is unavailable to you

Hi Raju,  Welcome to the Box Community! This error message usually comes up when the content associated with the Shared link has been deleted, or the link access was changed or disabled. You'd want...

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• France
• January 20, 2022 22:06
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• 0 votes