France

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Recent activity by France Recent activity Votes
    1. Community
    2. Support Forum
    3. Impossible to change my email address

    Hi Carles,  Welcome to the Box Community! This would be something our Box Support team would like to investigate with you and may require specific account information.  I've gone ahead and created ...

    1. Community
    2. Support Forum
    3. History files are not showing

    Hi Malik,  Thanks for your post and welcome to the Box Community! Version history allow users to access older versions of their files in Box and depending on your account type, your access to this ...

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    • France
    • Edited
    • 0 votes
    1. Community
    2. Support Forum
    3. Delete an Owner without losing files?

    Hi Stephanie,  Welcome to the Box Community and thanks for your post in the forum! When admins try to delete a managed use, they are given the option to transfer that user's content to another user...

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    • France
    • Edited
    • 0 votes
    1. Community
    2. Support Forum
    3. Excel documents preview showing up as 1/4 square in box for one user

    Hi Admin,  Welcome to the Box Community! This would be something our Box Support team would like to investigate with you and may require specific account information.  I've gone ahead and created a...

    1. Community
    2. Support Forum
    3. box drive

    Hi Andrea,  Welcome to the Box Community! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to a...

    1. Community
    2. Support Forum
    3. Folder got deleted

    Hi Jaya,  If a previous user owns the content that you've lost access to, you'll need to contact your Box admin to help in locating the content. You'll want to check with them the status of the Box...

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    • France
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    1. Community
    2. Support Forum
    3. Folder got deleted

    Hi Jaya,  Welcome to the Box Community!Have you tried to recover the deleted folder from the owner or deleter's Trash? Please check out this article on Managing Trash to learn more about this. If t...

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    • France
    • Edited
    • 0 votes
    1. Community
    2. Support Forum
    3. Box Billing Correction

    Hi Paula,  Welcome to the Box Community!  This would be something our Billing team can investigate with you and may require specific account information.   It seems you already have an open ticket ...

    1. Community
    2. Support Forum
    3. SOC Audit

    Hi Amanda,  Welcome to the Box Community! For documentations such as SOC 1, SOC 2 or SSAE 16 Reports, you may contact your  Customer Success Manager (CSM) or Account Executive to help with this req...

    1. Community
    2. Support Forum
    3. Shared links

    Hi Kathy,  Welcome to the Box Community! Did you make sure to set the correct "Shared link access"? If you want to create a public link, you must set the link access to "People with the link" and y...

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    • France
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    • 0 votes