France

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Recent activity by France Recent activity Votes
    1. Community
    2. Support Forum
    3. Turn off e-mail notifications

    Hi Linda,  Welcome to the Box Community! End users can have different "account wide" settings by manually adjusting their email notification settings. Furthermore, users collaborating in a folder c...

    1. Community
    2. Support Forum
    3. Files show up on app but not web version

    Hi Andrea,  Welcome to the Box Community! Would you mind providing a screenshot of how your files appear on both the Box app you are using and the webapp so we can take a look? Looking forward to y...

    1. Community
    2. Support Forum
    3. Not receiving collaboration email

    Hi Jorge,  Welcome to the Box Community, I'm happy to help! They may have invited the wrong email address or there could a typo error with the email they sent the invitation to. If they've confirme...

    1. Community
    2. Support Forum
    3. SOC Audit

    Hi Michael,  Welcome to the Box Community! Available documentations can be found on the Box Trust Center. If you require a document that is not here, I recommend reaching out to your Customer Succe...

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    • France
    • Edited
    • -1 votes
    1. Community
    2. Support Forum
    3. Files do not upload and I have enough space

    Hi Deni,  Welcome to the Box Community! You might be uploading to a collaborative folder owned by someone else as this error comes up when uploading in a "Folder" owned by a user whose Box storage ...

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    • France
    • Edited
    • -1 votes
    1. Community
    2. Support Forum
    3. Unable to download large size files

    Hi Hua,  Welcome to the Box Community!   Bulk download is dependent on the max file size upload limit for the Account type in total, if the folder you are downloading exceeds the allowed limit, thi...

    1. Community
    2. Support Forum
    3. GDPR

    Hi Holly,  Welcome to the Box Community! Box addresses GDPR with two products: Governance Multizones You can go to this page for more information on GDPR and Box, and how Box enables its customer...

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    • France
    • Edited
    • -1 votes
    1. Community
    2. Support Forum
    3. Unable to Upload File

    Hi Mark,  Welcome to the Box Community! Have you checked out our support article on Troubleshooting Uploads to Box?   The tips provided in this article may be relevant to your problem with the next...

    1. Community
    2. Support Forum
    3. Very Slow Download Speed

    Hi Jackson,  Welcome to the Box Community! I'm sorry to hear that you are experiencing slowness with downloading files in Box. We listed some tips and guidelines that may help resolve the issue you...

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    • France
    • Edited
    • -1 votes
    1. Community
    2. Support Forum
    3. Resending Email Confirmation

    Hi there,  Welcome to the Box Community! Admins have the ability to resend the confirmation email to the affected user following the steps below: To resend that confirmation email, Go to the Admin...