France

1. Community
2. Support Forum
3. File size is different between BOX and local.

Hi there,  Welcome to the Box Community, I'm happy to help! The issue you encounter seems related to what is described in this article:  Storage Usage Or File Count In My Account Is Incorrect I'v...

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• France
• October 03, 2022 18:08
• 0 votes

1. Community
2. Support Forum
3. 0 files, but I'm out of storage?

Hi Kevin,  Welcome to the Box Community, I'm happy to help! The issue you encounter seems related to what is described in this article:  Storage Usage Or File Count In My Account Is Incorrect I'v...

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• France
• October 03, 2022 16:35
• 0 votes

1. Community
2. Support Forum
3. Lost access to MEDICINE 04 folder

Hi Radu, Welcome to the Box Community, I'm happy to help! If you've accidentally removed your access to a collaborative folder, in order to gain access again, you will need to reach out to the owne...

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• France
• October 03, 2022 16:32
• 0 votes

1. Community
2. Support Forum
3. shared link expired

Hi Isabel,  Welcome to the Box Community, I'm happy to help! There is no way to access an expired send link. You will have to reach out to the owner and request for a new link to be created for you...

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• France
• October 03, 2022 16:30
• 0 votes

1. Community
2. Support Forum
3. Box Drive is not Logged in

Hi Magnolia,  Welcome to the Box Community, I'm happy to help! This community is primarily intended for English language speakers. If you are able to post your question in English, the community ma...

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• France
• October 03, 2022 15:20
• 0 votes

1. Community
2. Support Forum
3. Printing peoblems

Hi Per Kr. Holth,  Glad to hear that you were able to print your file in Box. Thanks for reaching out and feel free to write a post if you have other questions! All the Best, 

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• France
• October 03, 2022 15:19
• 0 votes

1. Community
2. Support Forum
3. storage full

Hi there,  Welcome to the Box Community, I'm happy to help! The issue you encounter seems related to what is described in this article:  Storage Usage Or File Count In My Account Is Incorrect I'v...

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• France
• October 03, 2022 15:17
• 0 votes

1. Community
2. Support Forum
3. Not access to Folder

Hi Shubhra,  Welcome to the Box Community, I'm happy to help! If the owner of this folder is no longer with your company, you will need to reach out to your Box Admin and request if they can transf...

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• France
• October 03, 2022 15:15
• 0 votes

1. Community
2. Support Forum
3. New Phone, Cannot Access BOX via Authenticator App

Hi Josh,  Welcome to the Box Community, I'm happy to help! This would require specific account information to address. Could you please have affected user go to this page Support.box.com > click "S...

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• France
• October 03, 2022 15:05
• 0 votes

1. Community
2. Support Forum
3. windows 11 syncing and opening files issues

Hi Crystal,  Welcome to the Box Community, I'm happy to help! To initially troubleshoot the issue, kindly perform the following to attempt and remove all the traces of Box Drive on your computer an...

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• France
• October 03, 2022 14:59
• Edited
• 0 votes