AJ
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Recent activity by AJ-
Hi Mark, Welcome to the Box Community! This would be something our Box Support team would like to discuss with you and may require specific account information. I've gone ahead and created a ti...
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Hi, Welcome to the Box Community! We are seeing files in the account and should be registering the right storage count. You can check this by going to your Box console> Account Settings>Accoun...
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Hi Jess, Welcome to the Box Community! I'm sorry for the confusion. I looked up your Box account and don't see any shared file/folder. Please make sure that the invitation is going to the right e...
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Hi Rick, Welcome to the Box Community! Please send an email to billing@box.com and one our billing representatives will reach out to you to help look in this or call 0808 189 0504 our Billing...
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Hi Cayla, Welcome to the Box Community! Please send an email to billing@box.com and one our billing representatives will reach out to you to help look in this or call 0808 189 0504 our Billing Te...
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Hi, Welcome to the Box Community! I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your Box console> ...
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Hi Mike, Welcome to the Box Community! Your concern is being investigated by our Box Product Support team via case# 2638427. They'll be in touch with you soon. Please check your email for updates. ...
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Hi Sohyung, Welcome to the Box Community! Please send an email to billing@box.com and one our billing representatives will reach out to you to help look in this or call 0808 189 0504 and our Billin...
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Hi, This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please check your email for updates. Best,
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Hi Constanza, Welcome to the Box Community! You may want to check this article from our Box Product Support about "Payment Methods Accepted by Box". https://support.box.com/hc/en-us/articles/360...