AJ
- Total activity 3364
- Last activity
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Recent activity by AJ-
Hi Bak Arp, Welcome to the Box Community! I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your Box c...
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Hi Kristi, Welcome to the Box Community! I'm sorry for the confusion. Your concern is being addressed via tickets #2636153 and #2635967. I appreciate you patience with this matter. Please wait fo...
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Hi Sylvia, Welcome to the Box Community! Is the content in your trash? Are you the owner or deleter of this content? When a file is deleted, both the person who deleted the item and the owner of...
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Hi Reto, Welcome to the Box Community! Please check this article from our Box Product Support page about "Troubleshooting Uploads to Box". https://support.box.com/hc/en-us/articles/360044196773...
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Hi Pauline, Welcome to the Box Community! I suggest that you go to your Box account settings and set up your notifications. You may check this article: https://support.box.com/hc/en-us/articles...
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Hi, Welcome to the Box Community! I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your Box consol...
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Hi Claude, Welcome to the Box Community! I'm sorry for the confusion. This will require our Billing team to work directly with you so I went ahead and created a ticket so an associate to help look ...
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Hi there, Welcome to the Box Community! This would be best addressed by our Billing Team at billing@box.com. You may want to check this article from our Box Product Support about "Payment Meth...
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Hi Cynthia, Welcome to the Box Community! I went ahead and created an internal ticket for you to get this issue addressed. Please check your email for details and updates from our team. Best ...
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Hi Antonio, Welcome to the Box Community! I went ahead and created an internal ticket for you to get this issue addressed. Please check your email for details and updates from our team. Best ...