Mike
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Activity overview
Latest activity by Mike-
Mike created a post,
Wrong Storage Size Displayed
AnsweredI'm a PAID USER... and as usual, my account usage is GROSSLY incorrect. I need you to run the script to reset the storage amount to the correct amount. How is this still a problem??? Every time...
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Mike commented,
If this is a known issue, there should be a little button to press to reset storage and run the script OURSELVES if your support team can't help people with a KNOWN ISSUE. This should be resolved ...
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Mike commented,
I'm facing this issue too. Let me know when someone contacts you. I had a deadline and went to upload files assuming I had plenty of room and was not able to upload them. The fact that this is s...
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Mike commented,
Or I guess I paid 106... for a service and for space that I CAN NOT ACCESS. I can't believe that this is still an issue. I needed this space yesterday. So I guess now I will go to a different se...
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Mike commented,
This company is horrific. Google charges way less. I'm about ready to dump this company and take legal action for this issue. Let me know if you have any luck as I've been submitting tickets for...
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Mike created a post,
Storage Says full, but it is not - Help Ticket Says "FREE USER" but I paid $108 in May for the ENTIRE YEAR
AnsweredI'm not a free user, I'm a paid user. And I need the service that I'm paying for. My deadline was YESTERDAY, and because BOX has no actual team to speak of, I've been put in a horrible situation ...
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Mike commented,
I'm also facing this problem.
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Mike commented,
There are 65+ GIGs that I should have access to that I do not have access to!!! And I badly need to upload files!!! I pay for 100 gigs and it's telling me I've used 89 gigs, which is not possible...
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Mike created a post,
Reset Storage Usage
AnsweredIs this how to contact customer support? Like many, I also need storage usage reset. It is claiming I'm using far more than I've manually counted up. Considering I pay for this service I'm extre...