Box User
- Total activity 13
- Last activity
- Member since
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Activity overview
Latest activity by Box User-
Box User commented,
Thank you for your response. Could you please clarify how the Box Product Support team member will reach out to me regarding this issue? Will they be replying to this post, or should I expect an ...
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Box User commented,
Thank you for the update. Based on the current situation, it seems that Rona has no plans to handle posts like these. I've noticed that the issue with my account's capacity display has persisted fo...
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Box User created a post,
Incorrect storage usage (have checked local folders)
CompletedDear Box Support Team, I am writing to report an issue with the storage space calculation in my Box account. The online system shows that I am using 16.3GB of storage, but my local folders only occ...
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Box User created a post,
Account Full Notice (Might be caused by an accident move and recovery files in a sync folder)
AnsweredHello, I am currently encountering a notification of exceeding the storage space in my account after calculation. I suspect this might be due to a few days ago when I was operating the sync fold...
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Box User commented,
Thank you, AJ it works!
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Box User created a post,
Account Full Notice
AnsweredI've been getting an account full notice. I had deleted a ton of old files and remove them from the trash folder and it still pops up. I've submit the same issue two days ago but get no response y...
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Box User created a post,
Space not reclaimed after deleting files
AnsweredHi, I've deleted a bunch of files from my account but space is not reclaimed. I ran into this issue in the past and a support person ran a script to correct the problem. Could the script be ran aga...