Aira
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Recent activity by Aira-
Hi there, Welcome to the Box Community! I have recovered one deleted file, kindly check if that's the one you're referring to. Going forward, you can recover deleted files on your end by followin...
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Hi there, Welcome to the Box Community! If you are using Box Sync, you need to manually mark the file for sync. Here's how: https://support.box.com/hc/en-us/articles/360044196393-Marking-Content-...
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Hi there, Welcome to the Box Community! When an update becomes available, Drive displays a system notification to inform you, and also adds a badge to the Box icon in your menu bar. To install th...
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Hi there, Welcome to the Box Community! For me to check, may I please have a screenshot of what it looks like on your end? Could you please confirm if Box Drive or Box Sync is currently installed ...
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Hi there, Welcome to the Box Community! For me to check, may I please have a screenshot of what it looks like on your end? May I have the process of what are you trying to do? Looking forward in ...
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Hi there, Thanks for the clarification. Just to confirm, what Box app are you using? Could you provide the process you follow when you upload a files before? Looking forward in assisting you.
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Hi Monica, Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates. Thanks!
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Hi there, Welcome to the Box Community! As per checking, you are under a free individual account that has a storage limit of 10GB. Upload size limit 250MB. You may check this article for more info...
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Hi there, Welcome to the Box Community! At the moment, we're only able to offer full email and phone support in English. We apologize for this limitation -- please contact us in one of these langua...
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Hi there, Welcome to the Box Community! To check, may I have the following: What is the workflow or process when they sent you information? Was there any error message? If they are paying accoun...