Aira

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Recent activity by Aira Recent activity Votes
  • Official comment
    1. Community
    2. Support Forum
    3. Error when I click verify email

    Hi there,  Welcome to the Box Community!  From what I can see on my end, it looks like your account has been confirmed. You may go ahead and login on your account below: https://account.box.com/log...

  • Official comment
    1. Community
    2. Support Forum
    3. Storage Count Reset

    Hi there,  Welcome to the Box Community! I have fixed your storage and it should be updated on your end now. Reason behind this issue could be found in this article: https://support.box.com/hc/en-u...

  • Official comment
    1. Community
    2. Support Forum
    3. Vinculacion de dos libros de trabajo de excel en el Box

    Hi there, Welcome to the Box Community! At the moment, we're only able to offer full email and phone support in English and French. We apologize for this limitation -- please contact us in one of t...

  • Official comment
    1. Community
    2. Support Forum
    3. LINK NOT FOUND

    Hi there,  Welcome to the Box Community!  I would suggest to directly communicate with the owner of the file. It seems to me that the shared file was shared privately. You can provide this article ...

  • Official comment
    1. Community
    2. Support Forum
    3. Access denied

    Hi there,  Welcome to the Box Community!  I would suggest to directly communicate with owner of the file, Make sure that the shared link is shared publicly. You may refer to this article:  https://...

    1. Community
    2. Support Forum
    3. Cannot open Google doc or Word doc in Box

    Hi there,  Welcome to the Box community!  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.  Thanks!

  • Official comment
    1. Community
    2. Support Forum
    3. reset my box

    Hi there,  Welcome to the Box Community!  I have cleared your storage and it should be updated on your end now. To know more why this issue happens, please see this article: https://support.box.com...

  • Official comment
    1. Community
    2. Support Forum
    3. Cancel m’y accompt

    Hi there,  Welcome to the Box Community!  For account cancellation, please refer to this article: https://support.box.com/hc/en-us/articles/360043694874-Canceling-Your-Box-Account Thanks!

  • Official comment
    1. Community
    2. Support Forum
    3. Sharing File

    Hi there,  Welcome to the Box Community!  Here's an article on how to move files from one folder to another: https://support.box.com/hc/en-us/articles/360044196593-Moving-and-Copying-Files-Folders ...

    1. Community
    2. Support Forum
    3. Opening CAD files

    Hi there,  Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.  Thanks!