Aira

1. Community
2. Support Forum
3. Box Drive on Mac - "Network Error"

Hi there,  Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket and kindly check your Inbox for updates.  Thanks!

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• Aira
• April 29, 2022 01:37
• 0 votes

1. Community
2. Support Forum
3. Constantly get message that my storage is almost full

Hi there,  Welcome to the Box Community!  Your account has been updated and you should be able to see the correct storage.  Thanks!

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• Aira
• April 29, 2022 01:34
• 0 votes

1. Community
2. Support Forum
3. Lost Files

Hi there, Welcome to the Box Community! I would suggest to directly communicate with the owner of the file to see if the file is still active on their end. You may also advised them to check the if...

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• Aira
• April 29, 2022 00:38
• 0 votes

1. Community
2. Support Forum
3. Insufficient Permissions to Sync File

Hi there,  Welcome to the Box Community! I would suggest to directly communicate with the owner of the file and see what permission level do you have for this account. Please check this article: ht...

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• Aira
• April 28, 2022 07:39
• 0 votes

1. Community
2. Support Forum
3. A colaborator unistalled the app and now the folder is deleted completeley

Hi there,  Welcome to the Box Community!  I would suggest to directly communicate with the owner of the file to have this check if they can recover the file. You may go ahead and provide this artic...

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• Aira
• April 27, 2022 23:34
• 0 votes

1. Community
2. Support Forum
3. Box Upload not working

Hi there,  Welcome to the Box Community! This issue should be best address by our Product Support. I have created a ticket for you and kindly check your Inbox for updates.  Thanks!

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• Aira
• April 26, 2022 23:55
• 0 votes

1. Community
2. Support Forum
3. allow access to all photosq

Hi there,  Welcome to the Box Community!  For me to check, may I please have a screenshot of what it looks like on  your end? Where exactly are you uploading a file, is it via Box Sync, Box Drive, ...

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• Aira
• April 26, 2022 23:29
• 0 votes

1. Community
2. Support Forum
3. Restore file without version history

Hi there,  Welcome to the Box Community! I apologize, however, Version History is not available for your type of account. Information can be seen in this article: https://support.box.com/hc/en-us/a...

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• Aira
• April 26, 2022 06:07
• 0 votes

1. Community
2. Support Forum
3. Viewing Document Viewing History and Activity

Hi there,  Welcome to the Box Community! Tracking file activity is available only on the files of Starter, Business, Business Plus, and Enterprise accounts, and only are visible if you're an owner,...

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• Aira
• April 26, 2022 06:05
• 0 votes

1. Community
2. Support Forum
3. Remove Access to Box folders remotely

Hi there,  Welcome to the Box Community!  You can logout by going to> Account Settings> Security> then logout.  Please let me know how it goes.

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• Aira
• April 25, 2022 05:29
• 0 votes