Box Product Support
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Articles
Votes on activity by Box Product Support-
Admin Insights Export Updates
In April, we launched a New Navigation and Insights Dashboard for Admins. To provide admins with more context, we have also added the user activity drill in capabilities, and additional capabiliti...
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Box Tools on Windows (v 4.10.3)
We've released an update to Box Tools on Windows (v 4.10.3), which resolves the 'unable to save to Box' error when users try saving files using Box Tools on Windows.
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Box-published workflow templates in Box Relay
We will soon be releasing Box-published workflow templates in Box Relay. This library of pre-built templates enables teams to get a jumpstart on common workflows used in their line of work and inc...
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User Details report with managed and unmanaged user types
User Details is a new report in the Admin Console > Reports section. This report gives admins visibility into both their managed users and their unmanaged users. Unmanaged users is a new us...
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iPad file preview UI update
For users of the iPad experience on Box for iOS and Box for EMM, the file preview experience will be updated to make better use of the larger screen size of iPads. When in landscape view on an i...
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Adobe Acrobat for Box
We're excited to launch a new integration with Adobe Document Cloud to enable secure, streamlined digital document workflows. This new integration will enable users to get the full collaboration a...
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Quick share after upload
We will be releasing a minor enhancement to the file upload experience in the Box Web App. Today, when users upload a file in the Web App, they receive a confirmation banner with a call to actio...
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Improved Relevance for Search
We released an updated tokenizer for Search to improve search relevancy and performance. Metadata tokenization will remain unchanged.Key benefits include: Improved snippets (more readable and mor...
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Groups UI Improvements
Weve received User Voice feedback that it can be difficult to view the full name of your groups and folders in the Admin Console Groups page depending on your naming convention. We will soon be up...
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All-New Box Resources
Over the past 10 years, we've devoted ourselves to building a content platform that is unbelievably simple and secure. With Box, employees can access file from anywhere, share securely with anyone,...