Box Product Support
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Articles
Votes on activity by Box Product Support-
Changes to Total Enterprise Storage Calculations in Insights Dashboard
We are making a change in how total enterprise storage is calculated (displayed in the Insights dashboard within Admin Console). Moving forward, space used by recently deleted users will be exclud...
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Enhancements to Inviting Collaborators Experience on the Web App
Soon, we will be releasing enhancements to our sharing experience to make it easier for users to recognize internal versus external users when inviting collaborators. For example, users will a see...
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Custom Trash Duration
Today, admins with Box Governance can select how long items remain in the trash of their users' accounts. This enhancement extends protection from accidental deletion and allows for custom timefr...
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Announcing new malware detection and controls in Box Shield!
In May, we will be releasing new malware detection and controls in Box Shield, to help our customers reduce risk and combat rising attacks. When Box Shield detects that a file uploaded contains m...
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Shared Link Creation Enhancements on the Web App
We're excited to announce that we're streamlining the shared link creation experience on the Web App! Because sharing is such a core flow within Box, we strive to ensure that the experience for sh...
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Introducing the GxP Dashboard!
In a few weeks, Box will be launching for the first time a GxP dashboard! The GxP dashboard will provide GxP customers with the ability to view automated test results and insights of the GxP aut...
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Box Sync (v 4.0.7992)
Hi all, We will be releasing a new update to Box Sync (v4.0.7992). This release includes both stability updates and new enhancements. Enhancements included in this release: - Upgraded version...
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Enabling Relay users to build workflows on folders they are "Editors"
Today, even when enabled, Relay users can build workflows only on folder where they are owners/co-owners. Coming soon, we will be enabling admins to extend Relay access to build workflows on folde...
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Support for new Microsoft Office mobile app
The Box mobile apps (Android & iOS) are adding support for Microsoft's new unified mobile app experience, Office. The Office app combines the existing Word, Excel, and Powerpoint mobile apps into ...
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Redesigned Custom Settings in Admin Console
We will be releasing an optimized design layout of the custom settings section in Admin Console. This is where Box admins manage custom branding if enabled by their enterprise. We are not adding o...