Box Product Support
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Votes on activity by Box Product Support-
Box Tools v4.5.1.534 Update
We've released v4.5.1.34 of Box Tools on Windows and Mac which will provide stability improvements.
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Box Sync Uninstaller (for both Windows and Mac)
We are excited to launch a Box Sync uninstaller with Box Drive v2.4 for both Windows and Mac! With this version of Box Drive we are making it seamless for users to transition from Box Sync to Box ...
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Box Drive v2.1.107 - Windows Critical Update
This is a Windows only patch of Box Drive v2.1.106 which blocks Sedlauncher.exe, a new process introduced in a recent Windows 10 update. This process's actions result in Box Drive downloading more...
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Box Sync v4.0.7924
This version of Box Sync addresses the following: Resolves a bug in which some users, after reaching a specific race condition, were left in a state in which Box Sync wouldn't upload changes. Re...
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Simplified Sharing Public Beta - Free and Personal Pro Users
Update: This announcement was updated on Jan 23rd, 2019 to better highlight the features that were launched. The Box Web Application is about to get even better, with a simplified sharing experi...
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Box Tools on Windows (v 4.10.2) and Mac (v 4.12.6)
We've released a new update to Box Tools on Windows (v 4.10.2) and Mac (v 4.12.6), that includes stability improvements and backend enhancements.
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Retention policy reports
We are excited to share new retention policy reports to enhance visibility into the content currently retained with Box Governance are coming in June. You will be able to generate an excel file w...
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How Do I Get Involved with a Box Local in My Area?
It's easy to participate in a Box Local in the community and in your area: Look for your city in the Box Local section in the Community Home Page to join the discussions. Post your stories and ...
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Custom Apps Management for Admins
Box will be launching Custom Apps Management for Admins. This capability expands on current functionality used by Admins to approve custom built apps in their Box Enterprise. Enterprise apps m...
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Box officially supports the new Microsoft Edge Browser
We're happy to announce that we are adding support for the new Microsoft Edge (chromium based) browser. All Box products and features will now work on the new Microsoft Edge browser.