Box Product Support
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Recent activity by Box Product Support-
Upcoming Changes to Box Service Infrastructure
As our customer base and usage continues to grow, we are further investing in our data center infrastructure to continue helping customers accelerate their digital transformation. Starting mid-Oct...
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Box Drive v2.8
In this release we have included the following enhancements: Support for Box Shield 1.0 Beta including Smart Access Policies and Anomaly Detection Migration of some Current User preferences and se...
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Extending Device Trust WebApp restrictions for mobile devices
Hello Admins! Device Trust is being upgraded to better restrict access to Box WebApp from mobile devices. Starting today, if the "Require all devices meet the following security requirements for a...
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Updated Admin Console Enterprise Settings Tabs- Part 2
In April 2019, we launched our first set of updates to two Admin Console Enterprise Settings tabs: (1) Security and (2) Content & Sharing. We are now launching our second set of updates to the nex...
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Box for Office (v 4.8.1)
Hello All, We will be releasing a new update on Box for Office (v 4.8.1) in the next two week that will deliver stability improvements. Some notable improvements: Box for Office will now be c...
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General Availability for Cascading Folder Level Metadata
The Box Web Application is about to get even better, with a brand new metadata experience that delivers a streamlined way to add metadata to files and folders. We're making it easier than ever for...
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Exports of User Activity report to include ID of event items
Exports of the User Activity activity report will now include the ID of the file, folder, or user associated with an event (currently shown as "Affected" in the report). The ID provides a simple, ...
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Box Tools Windows (v4.5.7) and Mac (v4.8.0)
We released a new update on Box Tools Windows (v4.5.7) and Mac (v4.8.0) that will deliver new stability improvements as well as new product enhancements. This release includes the following impor...
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Tasks & Notifications on Mobile (Android and iOS), updated navigation on iOS
The Box mobile app is about to get even better with an all new inbox that captures Tasks & Notifications. Coming soon, this update will make it even easier for users to stay on top of their most i...
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External Access Indicators for the Web App
We're excited to announce that we're making it even easier for users to identify external access within the Web App. Coming soon, users will be able to more easily differentiate internal vs. exter...