Box Product Support
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Recent activity by Box Product Support-
Enable or Disable Email Uploads at an Enterprise level
We've added a new Admin Console control to configure email upload settings instance wide, making it easier to consistently enforce email upload or download restrictions on Box folders across your ...
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Box Tools on Windows (v4.5.4)
We released a new update on Box Tools Windows (v4.5.4) that will deliver new stability improvements. This release will include the following important stability improvements: Some users were...
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Deadline approaching! Upgrade your TLS before 8:00 am PDT THIS MONDAY, May 13th to maintain service.
Starting at 8:00 am PDT on Monday, May 13, 2019, Box will begin blocking traffic from ALL products and services that use the TLS 1.0 encryption protocol, including custom Box platform apps. If y...
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IE11 Folder Uploads
With the End of Life of Oracle SE 8, Folder Uploads on IE11 via the folder picker is no longer officially supported through the Box Web Application. The folder picker option in IE11 will continue...
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Box for Office (v.4.6).
We released a new update on Box for Office (v.4.6) which will deliver bug fixes.
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Box for Salesforce
Box for Salesforce On July 31, 2019 we will end product support for all versions of Box for Salesforce that are older than the most recent version. To ensure that you are on the most recent versi...
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Box for Oracle NetSuite
Box for Oracle NetSuite On July 31, 2019 we will end product support for all versions of Box for Oracle NetSuite that are older than the most recent version. To ensure that you are on the most re...
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End of Support for KeySafe with Amazon Web Services CloudHSM in Feb 2020
Box will end support for KeySafe with CloudHSM in February, 2020 to mirror the end of life of CloudHSM from Amazon Web Services (see AWS FAQs). Box is proactively reaching out to KeySafe CloudHSM ...
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Update on the End of Support for WebDAV
We wish to remind you that, as previously communicated, we will be deprecating support for WebDAV. To give everyone time to migrate off WebDAV, we have extended the end of support date to October ...
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Box Drive v2.6 Release Notes
In this release we have included the following enhancement: Improved messaging to users if Box Drive fails to send logs. We have also resolved the following bugs: Users were experiencing issues ...