Nate
SVP, IT @ Xilio Therapeutics linkedin.com/in/itsn8
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Recent activity by Nate-
Wow...that is crazy. Are you sure something on your Mac is not generating these and pushing them to Box? Do they show up in the Box Online (web) view in the same location?
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Ok I get it now. So there is no if/then functionality in Box...with Relay its sort of all or nothing for deleting of stuff. If you have Box Governance you can auto delete based on policy and then...
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Sure thing - so you can make a Box Relay that uses the "Scheduled Event" trigger. Then you can set the start date and duration of the file(s) which are in scope. Then you can select "Delete" for ...
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For the heck of it, can you have one of them right-click & copy the link and then paste into an incognito session in their browser? That can help identify if it is a cookie issue.
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Yeesh...ok only thing maybe left to check is whether there is a rate limiter in your FTP client (also if you are using passive FTP turn that off). If not, could just be a slow day.
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Had this issue with a returned mac from a departing employee. Had to go into the hidden Library directory and delete all Box references in there. Then it worked fine.
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Box Relay will do this perfectly for you...do you know how to use Box Relay?
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Did you submit a ticket here - https://support.box.com/hc/en-us/requests/new ?
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If you click on the "Link Settings" option on the ride of the Shared Link window prompt you can go into those settings and disable the download function (e.g. Previewer). Worth noting that even if...
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Have you done an upload speed test to see what the current available bandwidth is?