We have released a new, modernized File Request experience - with an intuitive drag-and-drop builder.
It offers all the existing capabilities in our current File Request offering including fields incl. metadata, upload zones and custom branding. It's backward-compatible with existing File Request links and admin-configured settings.
For more information, please see Using File Request to get Content from Anyone
What Box Admins need to know about the upcoming release
The new File Request builder rolled out in mid-April 2023 and should not have caused any disruption to your Box instance or your users. Any user editing an existing File Request link or creating a new one was/will be shown the new builder experience. Please update any internal training or documentation as needed. Box Admins can use the File Request dashboard to get a summary of all File Request links created by users in their organization.