Box Sign enables you to provide extra layers of security by requesting the signer to add 2 factor authentication (SMS) during signing, providing a password for protecting access to the document, or requiring the signer to log in to Box.
The following applies depending on the security method used:
- When you apply 2FA, Box sends the recipient an SMS text message to verify the person’s identity.
- When you apply a password, the signer needs to input the password you provide before starting the sign process.
- When you require Box login, the signer needs to log in to their Box account before starting the sign process. - Available only with the Enterprise Plus plan.
Note: Activating additional authentication does not mean the signers also receive a signature request via text message.
To add a password for a recipient:
When preparing a document for signature:
- Add the email address of a recipient.
- Click the recipient's email address.
- Click Require Password.
- Under Enter Password type a password.
- Separately provide the password to this recipient.
To add a 2FA password for a recipient:
When preparing a document for signature:
- Add the email address of a recipient.
- Click the recipient's email address.
- Click Require 2-Factor Authentication.
- Select a country code.
- Type the recipient's phone number.
To require recipients to log in to Box:
When preparing a document for signature:
- Add the email address of a recipient.
- Click the recipient's email address.
- Click Require Box Login.