You can view files or folders in any account within your organization from the Content Manager.
Note: This feature is available for Business Plus, Enterprise, and Enterprise Plus accounts only. For more information about pricing plans, or to upgrade, visit box.com/pricing.
To access Content Manager, in the Admin Console's left pane click Content.
To browse to a specific user in the Content Manager and see their files, follow these steps:
- Navigate to the Content Manager.
- Browse to the user whose content you’d like to see from the folder tree on the left or narrow down the list by entering the user’s name in the filter bar (potential users will appear as part of an auto-complete list)
All the files and folders the selected user can access will appear on the right. You can preview files, modify file and folder information, download files, and/or share files and folders. Expand the drop-down menu under More to access these actions.
Note
- Admins can only download files via the Content Manager if the owner of the content is Active.
- For security purposes, if a managed user is collaborating on content owned by an external user, an admin cannot use Instant Login or Content Manager to access this content.
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