can’t receive an invite due to the existing login

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Nayana

• 2023年04月05日 07:45

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  Rona

  • 2023年04月06日 22:27
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  Hi Narayana, 

  Welcome to Box Community and glad to help! 

  Did you receive a collaboration invite to join a folder or an invite from a Business account to join their Box instance as their managed user? 

  If it's the latter, please note that all exisitng free users are welcome to join a Business account from Box as initiated by the Box Admin. This prompt may appear but your Admin should be able to proceed. 

  Hope it helps! Let us know if you have questions. 

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