How to contact support with pay service

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Jose Cortez

• 2023年04月11日 19:04

I have a paid account but I can't find the support email. When I click support it asks me to log in and then all I can see is this community forum. Not such a great experience. 

I need to delete some custom apps and the system tells me that I need to contact support. 

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  Rona

  • 2023年04月12日 22:07

  Hi Jose, 

  Welcome to Box Community! 

  You may reach out to our Billing folks to assist with your payment issues and please open a ticket here or you may email them via billing@box.com. 

  • Billing Support at Box

  Thanks for posting! 

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