Files are gone

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Raymond Reeves

• 2023年05月26日 01:55

 Hello

I received files for my music in 3 different folders ... I was told i needed to download these files by 7 days and i downloaded them into my computer..  I just realized the files downloaded in box and not the official download so the tracks disappeared because they are still connected to box.. Can the tracks or folders of audio download to the computer so they can be saved without box? and can you retrieve the files?

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  Rona

  • 2023年06月01日 21:20
  • 編集済み

  Hi Raymond, 

  Welcome to Box Community and I'm here to assist! 

  If the content is no longer available for you to download, kindly reach out to the owner of this folder. 

  • Download Files and Folders from Box

  Hope it helps! 

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