Cannot upload larger files to box

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Rachel Kangas

• 2023年06月06日 17:23

Hello, I have a collaborator who is trying to upload a larger file to my box account. The file size is approximately 5gb. However, my box account is supposed to allow for files up to 50gb to be uploaded at one time. I've had her check her browser settings, and her bandwidth.

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  Rona

  • 2023年06月09日 00:03

  Hi Rachel, 

  Welcome to Box Community and glad to assist! 

  Looks like we've already addressed this query through live chat. And if you have additional questions, please feel free to contact our Support team and create a ticket. 

  Thanks for posting! 

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