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Palmeirex

• 2023年06月22日 13:11

At the moment I don't have any files in my box.
However, I have a notification of 38.6 gigs occupied, out of 50 available.
I would like to know how I can proceed to have the 50 gigs completely available.

 

Best regards.

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• 

  Rona

  • 2023年06月23日 21:55

  Hi there, 

  Welcome to Box Community and glad to help! 

  Great news! We run the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

  As always, don't hesitate to contact our team if you find inaccuracies to your storage count as indicated and we'd love to further assist. 

  Hope it helps! 

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