Emails are not coming through

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National Ski Areas Association

• 2023年08月22日 18:57

I have one of our users that is listed as a valid account but the invitation emails are not making it through to her. I have whitelisted noreply@box.com as a 'safe sender' in Outlook but she is still not getting the emails. 

Any ideas?

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  Rona

  • 2023年08月31日 15:36
  • 編集済み

  Hi there, 

  Welcome to Box Community and glad to help!

  Looks like you've already worked with the member of our Product Support team. For additional questions and clarifications, feel free use our Community forum or create a case. 

  Thanks for posting! 

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