Quota Size increased after moving folders

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Rusty Roy

• 2023年09月16日 20:22
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Hi,

I deleted a lot of files and folders, and have moved around some folders and noticed that my quota size increased drastically. Why is that happening?

Thanks.

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  Rona

  • 2023年09月18日 19:29

  Hi Rusty, 

  Welcome to Box Community and glad to help! 

  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

  Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

  Thanks for posting! 

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