Request script of storage space to be run

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Ji-Liang Hong

• 2023年10月18日 02:35

Hello Box Support team,

My storage space also has data inaccuracy problems. After reading the following document, I know I need to contact you. 
Please help me run the "script" mentioned in the document. Thank you.

https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

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  Rona

  • 2023年10月18日 20:40

  Hi Ji-Liang, 

  Welcome to Box Community and glad to help! 

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage.

  In the future, if you experience storage inaccuracies, please let us know in this forum. 

  Thanks for posting!

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  Ji-Liang Hong

  • 2023年10月19日 00:32

  Hello Box Support team,

  Thank you very much.

  I have confirmed that the data inaccuracy issue with my storage space has been resolved.

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