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  • Rona

    Hi Branden, 

    Welcome to Box Community and glad to help! 

    To help you access box.com, please try the following steps. 

    • Please ensure your web browser is the latest version of ChromeFirefoxSafari, or Edge
    • Try clearing your browser's cache. If this does not resolve your issue, please proceed to the next step. 
    • Try different browsers, network connection and/or machine. 
    • Verify that you are using one of our recommended operating systems.
    • Temporarily disabling any internet security/firewall programs to test whether they conflict with Box (Note: you may need clearance or assistance from your organization’s IT department/helpdesk to do this)
    • Temporarily disabling any plugins/extensions in your browser
    • Removing unwanted extensions, plug-ins, ads, pop-ups & malware:

    Hope it works! 

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