Please run the storage script to fix storage count. Thank you!
回答済みGreetings Support,
coming from here: https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
When clicking on the suggested Link https://support.box.com/hc/en-us/requests/new no ticket can be created and there is no help available.
Hence this post here:
Box telling me, my storage is full, but it's not.
I deleted a lot of files, emptied the trash, but nothing changed. Still Box tells me storage is full and I can not upload new documents.
This happened before and the fine support was able to fix it by running that magical script.
Please run it again ;-D
Thank you very much!
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Hi there,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Hope it works!
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