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SSO certificate renewal

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0Tiers_AdminBOX

Good morning,

I need to renew my certificate for SSO with Microsoft 365.

Can this operation cause any adverse effects? For example, in the event of a problem during renewal, how can I reconnect to the administration console knowing that all my administrator accounts are in SSO?

Are you aware of any special precautions to observe during this renewal?

I thank you in advance for your feedback and any information you can share with me.

I wish you a good day.
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  • Rona
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    Hi there, 

    Welcome to Box Community and glad to help! 

    We highly recommend changing your SSO certificate prior to its expiration date. Otherwise, your enterprise will be locked out of Box due to an expired signing certificate.

    And if your SSO is required for login please contact Product Support immediately for assistance. 

    Additionally, please note that you can also setup users to receive notification when your SSO certificate is about to expire. And here's  the self-serve option on how to add and remove SSO certificate through Admin Console.

    Hope it helps! 

     

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  • 0Tiers_AdminBOX

    Hello Rona,

    Thank you for your response and the links provided.

    I wish you a good day.

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