Box Sign is duplicating the document to be signed

完了

フォローする

New post

Keri Barnett

• 2024年06月22日 17:46

When going into a document, (example Document.pdf) that has already been uploaded, I select "request signature" and as soon it populates the Box Sign settings, it has duplicated to Document (1).pdf, and it just keeps duplicating each time I try to have them sign the original document. Why is this happening and how do I stop it?

0

• 

  Rona

  • 2024年06月24日 19:56

  Hi Keri, 

  Welcome to Box Community! 

  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

  Thanks for posting!

  0

  コメントアクション パーマリンク

サインインしてコメントを残してください。