Domain Change

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SRV Admin

• 2025年01月10日 00:02

I need to change our domain, can I get some assistance?

Thanks!

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  Rona

  • 2025年01月10日 22:55

  Hi there, 

  Welcome to Box Community and glad to assist! 

  Note

  Only primary admins, not co-admins, can add managed domains. Managed domains consist of only second-level and top-level domains, also known as a root domains, and do not include hostnames or subdomains.

  Adding a managed domain consists of three separate tasks:

  1. Add the domain and get a unique code (also known as a hash).
  2. Create a new DNS record for the domain with the unique code.
  3. Validate the domain.

  You can follow the complete instructions through this article. 

  Hope it helps! 

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  SRV Admin

  • 2025年01月14日 00:03

  I hear you, but the admin console says the following:

  To add or modify domains in your account, contact support to open a ticket

  I have no options for "support" than to post here, so hopefully you can help!
  
  Thanks!

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  SRV Admin

  • 2025年01月14日 00:06

  I take it back, I was looking in the wrong spot. I needed to go to Enterprise Settings > Custom Setup > Scroll down to Domain Management.

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