Box Mac extension does not work

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Andrew Cohill

• 2022年07月14日 17:12

After waiting more than a year for the Mac Box Finder extension (I have an M1 mini), I installed it back when it became available (late last year or early this year).

It worked for about four or five weeks, then just quit.

Numerous reboots have never resurrected it.

The DropBox Finder extension for the M1 Macs worked perfectly from the day the M1 Macs became available, so we know it is possible to write a Finder extension that works.

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  France

  • 2022年07月14日 21:08

  Hi Andrew, 

  Welcome to the Box Community, I'm happy to help!

  This would be something our Product Support team would like to investigate with you and may require specific account information.  I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 

  Please check your email for details and updates.

  Best Regards,

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