Rona

1. コミュニティ
2. Support Forum
3. Problem with plan upgrade

Hi Magda,  Welcome to Box Community and glad to assist!  To help with your Box upgrade, please contact our Sales team and use our live chat function through box.com/pricing.  We'd love to further a...

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• Rona
• 2024年12月18日 21:30
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Authenticator App issues

Hi Andrew, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 2024年12月18日 19:10
• 0 件の投票

1. コミュニティ
2. Support Forum
3. issue creating sign request using template - error 400 Signer role must match the signer or signer group of the template.

Hi Jan, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 2024年12月18日 16:29
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Unable to assign new Admin

Hi Meredith, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 2024年12月18日 16:27
• 0 件の投票

1. コミュニティ
2. Support Forum
3. EXCELマクロのThisWorkbook.Path

Hi there, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 2024年12月18日 16:24
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Upgrate error

Hi Treza,  Welcome to Box Community and glad to assist!  To help with your Box upgrade, please contact our Sales team and use our live chat function through box.com/pricing.  We'd love to further a...

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• Rona
• 2024年12月18日 16:23
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Problem with SSO configuration (Entra ID)

Hi there, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• 2024年12月18日 16:22
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Business Plus License is not Longer Active for No Clear Reason

Hi there,  Welcome to Box Community and glad to assist!  To help with your Box upgrade, please contact our Sales team and use our live chat function through box.com/pricing.  We'd love to further a...

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• Rona
• 2024年12月17日 20:49
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Unable to verify Email to join

Hi Cynthia,  Welcome to Box Community and glad to assist!  You can generate a new link using the instructions below,  Visit https://app.box.com/reset and enter the email address associated with yo...

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• Rona
• 2024年12月17日 20:47
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Is there a way to move files between folders while preserving the version history?

Hi Milo, Welcome to Box Community and glad to assist! It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal helpd...

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• Rona
• 2024年12月17日 20:40
• 0 件の投票