Unable to verify Email to join

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Cynthia Vos

• 2024年12月17日 15:17

I have received to verification email and clicked the link, but it takes me to a blank screen. I requested to resend the link and was sent to a blank screen a second time.

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  Rona

  • 2024年12月17日 20:47

  Hi Cynthia, 

  Welcome to Box Community and glad to assist! 

  You can generate a new link using the instructions below, 

  1. Visit https://app.box.com/reset and enter the email address associated with your Box account.
  2. Check your email, you will receive an email with a link to reset your password.

  • • Password reset links sent via email expire 3 hours after they are sent. If you need a new link after your current one has expired, visit https://app.box.com/reset to have another link emailed to you.
    • If you do not receive an email from Box for this password reset, check to see if your Box account is associated with that specific email address or another email address.
    • Also, check your spam folder in your email client for this email

  Thanks for posting!

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