Rona

1. コミュニティ
2. Support Forum
3. New Employee

Hi Julie,  Welcome to Box Community and I'm here to assist!  We have created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• 2023年10月13日 21:36
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Search is not returning correct results

Hi Katrina,  Welcome to Box Community and I'm here to assist!  We have created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• 2023年10月13日 21:35
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Disable option for user to open file on desktop

Hi Jennifer,  Welcome to Box Community and glad to help!  You have a designated contact that will reach out to Product Support instead. You may go ahead and reach out to your internal helpdesk team...

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• Rona
• 2023年10月13日 21:33
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Search functionality not working

Hi Sagar, Welcome to Box Community and glad to help! It shows that you're currently working with a member of our team. Please keep an eye out and we'll stay in touch.  Thanks for posting!

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• Rona
• 2023年10月13日 21:30
• 0 件の投票

1. コミュニティ
2. Support Forum
3. reactivation page problem

Hi there,  Welcome to Box Community and glad to assist!  To help restore your log in, please contact our Billing team directly at billing@box.com and a member of our team will get in touch to addre...

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• Rona
• 2023年10月13日 21:26
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Metadata Template Creation

Hi Monika,  Welcome to Box Community and glad to help!  You have a designated contact that will reach out to Product Support instead. You may go ahead and reach out to your internal helpdesk team s...

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• Rona
• 2023年10月13日 21:24
• 0 件の投票

1. コミュニティ
2. Support Forum
3. 2 step authentication- no sms code

Hi Rutu,  Welcome to Box Community and I'm here to assist!  We have created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• 2023年10月13日 21:19
• 0 件の投票

1. コミュニティ
2. Support Forum
3. ファイルのアップロード時のURLについて

Hi there,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engl...

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• Rona
• 2023年10月13日 21:17
• 0 件の投票

1. コミュニティ
2. Support Forum
3. 非アクティブのアカウントをアクティブ

Hi there,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engl...

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• Rona
• 2023年10月13日 21:17
• 0 件の投票

1. コミュニティ
2. Support Forum
3. No space on my unlimited storage?

Hi Annae,  Welcome to Box Community and I'm here to assist!  We have created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• 2023年10月13日 21:15
• 0 件の投票