Ann

1. コミュニティ
2. Support Forum
3. File disappeared

Hi Giuseppe, Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.  Thank you for postin...

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• Ann
• 2024年11月06日 19:28
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Plan cancellation and Refund application

Hi Maureen,  Welcome to Box community! To assist you with your cancellation request, please contact our Cancellation's team directly at cancel@box.com. Thanks for posting!  Best,Ann

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• Ann
• 2024年11月06日 19:26
• 0 件の投票

1. コミュニティ
2. Support Forum
3. There was an error processing your request.

Hi there,  Welcome to Box community! Are you trying to upgrade the account and got that error message? If yes, I highly recommend to contact our Billing team at billing@box.com for assistance.  Tha...

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• Ann
• 2024年11月06日 19:25
• 0 件の投票

1. コミュニティ
2. Support Forum
3. 確認メールの再送信

Hi there, Welcome to Box Community! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to assist....

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• Ann
• 2024年11月06日 19:23
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Unable to set password

Hi Christopher,  Welcome to Box Community! Can you please try to reset your password by entering your Box email here: Password reset. By doing this, you will receive a password reset email and shou...

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• Ann
• 2024年11月06日 19:22
• 0 件の投票

1. コミュニティ
2. Support Forum
3. How to free space on mac?

Hi Carlos,  Welcome to Box community! Please note, Box Drive does locally cache files that you have opened. Box Drive's cache size limit is based on your free disk space (50% of available space) an...

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• Ann
• 2024年11月05日 21:59
• 0 件の投票

1. コミュニティ
2. Support Forum
3. finding a file through a link

Hi Laurie,  Welcome to Box community! I recommend that you reach out to the person who sent you the link and request for a new shared link, make sure the link is set to "people with the link" for y...

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• Ann
• 2024年11月05日 21:51
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Unable to access Box support

Hi there,  Welcome to Box Community! Kindly go to this website support.box.com to submit a case and make sure to sign in the email address associated to the business or enterprise to see the availa...

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• Ann
• 2024年11月05日 21:46
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Missing shared folder

Hi Brynhild, Welcome to Box community! Here are some troubleshooting steps to try: 1. Make sure that the browser is up to date2. Clear the browsing history or use a different browser3. Temporary di...

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• Ann
• 2024年11月05日 21:41
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Cancel Trial

Hi Kellie, Welcome to Box Community! To assist you with your cancellation request, please contact our Cancellations team directly at cancel@box.com. Thanks for posting!  Best,Ann

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• Ann
• 2024年11月05日 21:35
• 0 件の投票