Ann

1. コミュニティ
2. Support Forum
3. Cache not clearing in Box Drive

Hi Shana, Welcome to Box Community! Can you please try to manually reset Box Drive to see if it will resolved the issue? Follow the steps below: Exit Box Drive (if it is running). If necessary, us...

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• Ann
• 2024年10月30日 21:16
• 0 件の投票

1. コミュニティ
2. Support Forum
3. how change email adress

Hi Boom,  Welcome to Box Community! The steps for adding or modifying your email address are as follows: 1. Login to box.com2. Go to Account settings (click the profile pic or initials located on t...

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• Ann
• 2024年10月30日 21:12
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Disaster Reovery

Hi Jeremy, Welcome to Box Community! I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email. Thanks for posting!  Best,Ann

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• Ann
• 2024年10月30日 21:09
• 0 件の投票

1. コミュニティ
2. Support Forum
3. how to delete suggested email addresses?

Hi Tom, Welcome to Box Community! I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email. Thanks for posting!  Best,Ann

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• Ann
• 2024年10月30日 21:07
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Fail Box update to version 2.41.226.

Hi Salvatore, Welcome to Box Community! I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email. Thanks for posting!  Best,Ann

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• Ann
• 2024年10月30日 21:06
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Unable to log in as an external collaborator

Hi Shota,  Welcome to Box community! It would be best to ask the owner of the shared link to change the settings to "People with the link" and in case the Shared link is set to "collaboration" make...

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• Ann
• 2024年10月30日 21:03
• 0 件の投票

1. コミュニティ
2. Support Forum
3. コラボレーションでの招待リンクを踏んでもエラーが出る

Hi there, Welcome to Box Community! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to assist....

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• Ann
• 2024年10月30日 20:58
• 0 件の投票

1. コミュニティ
2. Support Forum
3. ユーザー登録について

Hi there, Welcome to Box Community! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to assist....

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• Ann
• 2024年10月30日 20:57
• 0 件の投票

1. コミュニティ
2. Support Forum
3. About　external users

Hi there, Welcome to Box Community! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to assist....

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• Ann
• 2024年10月30日 20:57
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Unable to upgrade

Hi Lydia, Welcome to Box Community! To assist you with your upgrade issue, please contact our billing team directly at billing@box.com. Thanks for posting!  Best,Ann

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• Ann
• 2024年10月30日 20:56
• 0 件の投票