Box is committed to continually improving our level of accessibility and inclusive design. Currently, we offer accessibility support via a separate site: a.box.com, which we recognize is not an equivalent experience. To ensure a great experience for all users, Box is working to meet WCAG 2.0 Level AA compliance on core web app in Fall 2021, which will address issues outlined below. We are partnering with customers and industry experts to ensure high standards and testing. Note that Box partners with WebAIM for accessibility consultation. WebAIM has helpful resources on accessibility found .
Accessibility & usability barriers
The following information is provided to help users looking to use Box with accessibility features know what potential barriers may exist within the Box web application. While Box does not have a dedicated support service specifically as it relates to accessibility or individuals with disabilities, Box provides support services for customers, which includes product issues and accessibility questions.
Some keyboard navigation barriers may be difficult for people with vision or motor disabilities
Keyboard navigation for certain functions on pages may not meet the visible keyboard focus indicator requirements. Menu buttons may not move correctly with keyboard focus. Focus order may not yet always match visual presentation and logic. One example of this issue is that there is no focus indicator outline when using a keyboard to navigate on the search dropdown.
Color contrast barriers may be difficult for people with color blindness
Some font colors and page elements may have insufficient/low color contrast with the background and may be difficult for some users to navigate and read if they have low vision or color blindness. Some focus indicators may also have low color contrast. One example of this issue is that the focus indicator for icons on the top right of the web application for the user such as tasks and notifications have low contrast barriers.
Magnified view of pages may be difficult for people with vision disabilities
When a page is magnified to enlarge text, there are some areas on a page where there is not proper reflow of the page. The search and navigation bar have fixed positions on the top of the page.