When the legal matter that created the necessity for a legal hold is finished, an Admin can release the legal hold. Once released in the legal hold policy, any content held by the policy can now be permanently deleted from Box unless it is also held by another legal hold policy or a retention policy.
- Go to Admin Console > Governance.
- Click the Legal Holds tab.
- Click the name of an active legal hold policy.
- Click Release.
- In the confirmation dialog box, click Release.