Note: End of Life (EOL) has been announced for Box Sync effective December 2026. For more information visit the official announcement page.
Note: Box Sync is not supported on Apple Silicon devices. Users on these devices need to switch to Box Drive.
Box Sync may quit unexpectedly and you will be presented with the following error:
Environment
Mac OS machines with Box Sync installed.
Resolution Steps
Update your Operating to one of the two most recent versions. Find a list of supported Operating Systems here.
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