2FA - No access to Authenticator App
CompletedHello,
I recently migrated phones and have lost access to the Authenticator App associated with my account. Could you please advise on the best way to proceed?
Thank you.
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Hi there,
Welcome to the Box Community, I'm happy to help!
This might require some account specific information, so I've submitted a case to Box Support on your behalf.
You should be receiving an email confirmation shortly. Kindly check your email for details and updates.
Best Regards,
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same issue with my account edwin.gao@skyydevelopment.com. thanks for fixing it.
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Hello
I am having the same problem and I had to log in through my personal google account to post this. Could someone help me?
Llew.Gibbons@gmail.com
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