Box Status

Transfer Admin privileges to a Co-admin

Answered
Follow
New post
Andrew Baartz

I am leaving my company and I am trying to swap my Admin privileges to a colleague BUT when I try to verify the email I receive it says I do not have permission to do this.  Any ideas?

0

Comments

1 comment

Date Votes
  • Rona

    Hi Andrew, 

    Welcome to Box Community and glad to help! 

    To transfer the Admin privileges to another user, please make sure to check the following for the successful takeover.

    • The user taking over the Admin privileges should be an existing user in your Box instance. If not, please add the user first and here's how. 
    • Is the user's email domain verified in your Box instance? If not, please ensure that he/she's using your verified domain. Meanwhile if you need to verify your domain please follow the outlined steps here. 
    • Lastly, transfer the Admin privileges to another user. 

    Hope it helps! Let us know if you have questions,

    0
    Comment actions Permalink

Please sign in to leave a comment.